Smaply Courses
Explore instructor-led and hybrid programs aligned to practical Smaply use cases across industries.
Available Smaply Courses
Showing 1-2 of 2 courses
Public Sector Innovation
Journey Mapping for Public Service Users Training Course emphasizes user-centric design, process improvement, and data-driven decision-making, equipping participants with practical skills to enhance service delivery, promote accessibility, and increase public satisfaction.
10 days
Accra, Addis Ababa, Bangkok, Cape Town, Dubai, Istanbul, Kigali, Nairobi, Singapore
Journey Mapping for Public Service Users Training Course emphasizes user-centric design, process improvement, and data-driven decision-making, equipping participants with practical skills to enhance service delivery, promote accessibility, and increase public satisfaction.
10 days
Accra, Addis Ababa, Bangkok, Cape Town, Dubai, Istanbul, Kigali, Nairobi, Singapore
Public Sector Innovation
Persona & Journey Mapping for Public Users Training Course provides participants with hands-on approaches to identify public user segments, capture their experiences, and translate insights into actionable service improvements.
5 days
Accra, Addis Ababa, Bangkok, Cape Town, Dubai, Istanbul, Kigali, Nairobi, Singapore
Persona & Journey Mapping for Public Users Training Course provides participants with hands-on approaches to identify public user segments, capture their experiences, and translate insights into actionable service improvements.
5 days
Accra, Addis Ababa, Bangkok, Cape Town, Dubai, Istanbul, Kigali, Nairobi, Singapore